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Delivering Productive Processes...Faster
HandySoft is the leading global provider of business process management software and solutions known as BizFlow®. HandySoft is the first in the industry to seamlessly integrate and automate both formal processes and ad-hoc tasks to drive visibility, control and productivity across all work that happens within an organization. With BizFlow®, process participants – executives, managers, knowledge workers – are assured of visibility into and control over process execution to vastly improve productivity, quickly adapt to changes in their business, and ensure compliance.
With the experience gained from supporting more than 600,000 users worldwide, HandySoft can help all types of organizations accelerate their business transformation objectives through process automation, optimization, and sustainment.
Company Overview
Established in 1991, HandySoft was founded with the ambition to develop software that makes work easier. “Handy” means easy to use, conveniently available, accessible, easily maneuvered, and manually adroit. As founder, Mr. Ahn and his team of engineers applied this concept of usability in our software design and development.
HandySoft’s first step toward producing practical, easy-to-use applications was the development of its word processing and handwriting recognition software. In 1993, HandySoft added solutions addressing groupware and collaboration. Based on strong market acceptance and customer feedback, HandySoft added workflow automation.
By 1997, HandySoft had become a leading workflow software vendor. We were the first to include modeling with business rules capabilities, forms development, and user interfaces into the same solution platform. And we were the only company successfully providing workflow automation among commercial and governmental organizations.
In 1999, HandySoft officially launched BizFlow® for Business Process Management (BPM). Workflow management solutions evolved into BPM-driven applications by adding significant new functionality into the base platform for process monitoring and application integration. Now, almost 10 years later, BizFlow® version 11 is the leading BPM platform for designing and executing process-driven applications. BizFlow® is built on standard platform technologies such as JAVA, BPMN, BPEL, Web Services, SOAP, XML, and WSDL. And it provides an entire suite of BPM functionality including process simulation, business activity monitoring, dynamic tasking, and critical path analysis.
Since 1991, HandySoft has amassed one of the largest, loyal customer bases of any BPM Suite (BPMS) vendor. HandySoft’s BPM solutions have proven their worth in nearly every industry, spanning applications such as:
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Offering more than just software, HandySoft provides options for full solution lifecycle management.
Services
Prior to each deployment, HandySoft and/or its partners analyze and document each customer’s specific business needs, processes and metrics. This knowledge base is then applied to a proven implementation methodology to establish a mutually agreed upon definition of success. This approach helps both partners and customers to meet objectives faster while more actively measuring long-term success factors.
Solutions
HandySoft’s solutions bring structure to work processes to ensure consistency and alignment with corporate objectives. Solutions are designed using BizFlow®. As a result they have built-in the power of BPM for full process visibility, control and management oversight.
Customer Support
HandySoft employs experienced help desk engineers that are experts with the Company’s solutions and are trained to quickly identify and resolve issues. We also provide online portals where customers and partners can share knowledge, download additional documentation and track issue resolution.
Training
HandySoft University provides practical training to help our customers get the most out of BizFlow® and our software solutions. The Company’s training courses are designed by IT professionals and subject matter experts with extensive BPM experience. They cover process design, process administration, and forms development. Classes are held in Falls Church, VA, on-the-road, or online.
HandySoft attributes its success to its dynamic relationship with its customers and partners. HandySoft has more than 100 engineers focused on the continuous development of customer-driven functionality. Product development teams are CMM Level 5 and ISO 9001 certified.
HandySoft’s dedication and achievements in innovation can be seen through the Company’s consistent receipt of industry praise. For five recurring years HandySoft has maintained its standing as the Workflow and Reengineering International Association (WARIA) Gold Prize winner, received in recognition of the Company’s global excellence in Workflow.
Today, HandySoft provides collaborative process management and groupware software, services and solutions for business-to-business collaboration, business process management, process asset management, enterprise knowledge portals, tasking, compliance and business activity monitoring. To help our customers dynamically adapt to an ever-changing global business environment, we will continuously develop and improve “handy” solutions that are easy to install, configure, deploy, and use to achieve immediate and long-term return on investment.


