Analysis, Design & Process Modeling

The first step to building process-driven solutions is to figure out what is needed to successfully meet enterprise goals and objectives (e.g., efficiencies, competitiveness, customer care, compliance). Actions may require just tweaking current solutions to developing completely new applications. Enter the Business Analyst. Consulting with business owners and IT personnel, Business Analysts gather, filter and validate information that create solution options matched to Levels of Effort. Executives then weigh these options against ROI and budget considerations to determine project scope and timelines. As a result, the information captured in the design and analysis phase is absolutely critical to the overall success of enterprise.

Business Analysts and IT Architects at HandySoft can help to ensure that business and technical requirements are gathered thoroughly and accurately.  The resulting analysis and documentation details the following:

• Purpose – Describes the business case, business goals, technical objectives, and criteria for success
• Project Scope – Identifies processes to be streamlined and corresponding application design
• References – Lists documents and materials used for analysis and scoping
• Key Performance Indicators – Identifies KPIs to be captured that measure efficiency and effectiveness leading toward solution optimization
• Process Model – Surveys all activities and rules within a workflow

• Workflow map – Illustrates workflow activities
• Business rules – Covers policies, procedures, roles, responsibilities, routing, escalations, deadlines, notifications, responses and other rules associated with workflow activities

• Form Configuration – Illustrates and identifies how users interact with applications

• Layout – Capture labels, fields, markers, etc.
• Inputs – Identifies data and documents to be collected, validated, reviewed and/or approved to properly complete a work item.
• Rules – Covers rules embedded in the forms such as data constraints, conditions, actions, etc.

• Configuration requirements – Determines configuration guidelines for optimum use

• User Information – Identifies user roles and responsibilities, user groups, authority groups, etc.
• LDAP Import – Instructs on user management
• User Interface – Details overall user experience and layout of portlets, menus, submenus, process variables
• Integration – Describes systems and applications to be integrated and data to be passed

• Reports & Dashboards

• Style – Illustrates layout and identifies data to be captured
• Access – Identifies what users can see and do
• Ad-Hoc – Enables ad-hoc report creation for assigned users

• Architecture – Defines system requirements

• Server Requirements – Defines server environments
• Database – Defines database and version requirements
• Client – Defines browser and web servers

Please contact us to learn more about how HandySoft Professional Services can help you conduct business analysis and design.