Financial Services

Competitive pressures and government regulations require Financial Service Institutions to improve the control and visibility of their operations. HandySoft works with Financial Service Institutions to deliver business process management (BPM) solutions that improve operational efficiencies, improve customer service, ensure compliance and achieve competitive advantage.

Credit Unions, Banks, Wealth Management and other Financial Services Institutions use BizFlow® to automate:

• Account Servicing / Account Management (Account Set-up, Contributions, Withdrawals, Fund Distribution, Deposits, Account Transfers, Terminations)
• Accounts Payables / Accounts Receivables
• Claims Processing
• Credit / Fraud / Risk Management
• Customer Service
• Endorsement Requests
• IT Help Desk
• Loan Origination / Loan Processing / Loan Servicing
• Mortgage Lending
• New Business / Customer Enrollment

Business Value:

• Reduced cycle times by 41%, process 55% more loans, reduced employees by 16% and achieved a 28% unit cost savings at Korea First Bank
• Reduced credit card application cycle time from 2 days to 30 minutes, improved customer service response time, and dramatically reduced manual data entry and errors at School Employees Credit Union of Washington
• Increased customer service productivity by 70% at First American Property and Casualty Insurance
• Cut staff from 6 clerks to 2 clerks in each of four divisions by streamlining new deal applications and reducing AP processing, saving Vornado Realty more than $400,000 annually
• Lowered operational costs by 10% by automating workers' compensation underwriting and claim submission at QBE Insurance.

How do you want to automate your business processes? Contact us today.