Techniques and Approach

HandySoft Technical Services is a team of highly trained process automation consultants, each with an average of 10 years of BPM development experience. With this seasoned organizational knowledge,  we have formulated  the most advanced  and proven  development approach for successfully  implementing  both human-to-human and systemic-based BPM solutions in the market today.

RPM

With guidance that directly resulted from our trusted relationships of our many customers, the new forward-thinking and progressive technologies in BizFlow Plus allowed Handysoft to fuse both Rapid Application Development (RAD) and Business Process Management (BPM) into a new approach that has shed nearly 50% off of the development effort for process automation.  This new model – Rapid Process Methodology (RPM) – allows our customers to rapidly realize the many benefits of the BizFlow BPM platform with less cost, reduced time, and more robust initial point solutions.

We have been able to consistently reduce our development cycles by 30, 40, and even 50% to our customers.  Our Technical Services team and our partners have fostered this new RPM methodology, and in the wake of winning Gold Medals in both the domestic and international markets, our customers have now forever changed the needle on the BPM compass.  

Engaging Usability

Our methodology lends itself inherently to ease of use and user adoption.  The Technical Services team prides itself on listening to its customers by increasing our touch points and key milestones with the stakeholders throughout the project lifecycle.  The Technical Services team works with end users of the application under development  to help provide key input into the necessary features and layout, which helps drive the business and solve business challenges.  With this input and using our powerful platform, our process experts will close the gap and provide very engaging interfaces that end users find extremely productive in their day to day operations.

Self Service

In our daily lives, we commonly use applications that allow us to simply “self-serve” what we need and benefit from what are typically complex processes.  For instance, if you need to send a package from California to Washington DC,  it is very easy to track the status, current location, and projected arrival date/time.   If you are filing taxes every year, applications are deciphering the thousands of tax rules and simplifying them into very straightforward questions.  If you are investing in stocks or 401K, banks allows you to log into a web site and check the balance and progress of your retirement investments.  These “self-service”  models are examples of what BizFlow Plus can bring to your business.  BizFlow Plus helps you answer the question “Where is my request? Where is my work? Where do I play in this process?”.

From tracking work items, showing status of where a request is, where it has moved on throughout the organization, the Handysoft Technical Services team will configure the optimum user interfaces that provide intuitive, understable work environments that ensure successful completion of work items.

This will ensure that all participants in the process are provided with the visibility and control to ensure that process awareness and completion will meet the organizational business objectives.