Customer Successes

HandySoft Customers are using the BizFlow BPM Suite in myriad ways, from creating large, core systems spanning multiple departments / divisions to designing and deploying small peripheral applications. So whether using BizFlow to tackle simple, yet real-world processes or applying it to high-value, enterprise-wide solutions, our customers have found great success using BizFlow for workflow and process optimization.

Government

• U.S. Air Force
• U.S. Army
• U.S. Department of Health and Human Services (HHS)
• U.S. Department of Housing and Urban Development (HUD)
• U.S. Department of Labor (DOL)
• U.S. Department of Veterans Affairs (VA)
• U.S. Marine Corp
• U.S. National Institute of Allergy and Infectious Diseases (NIAID)
• U.S. National Institute of Child Health and Human Development (NICHD)
• U.S. National Institute of Standards and Technology (NIST)
• U.S. National Institutes of Health
• U.S. National Library of Medicine (NLM)
• U.S. Nuclear Regulator Commission (NRC)
• U.S. Patent & Trademark Organization (USPTO)
• State & Local Government – California, Georgia, Illinois, New Mexico, New York
• Australia – South Australia State Government
• South Australia Department of Premier and Cabinet
• Korea – Korea Trade Investment Promotion Agency; Ministry of Food, Agriculture, Forestry and Fisheries; Ministry of Information and Communication; Korea Education and Research Information Services; Korea Rail Network Authority; Korea Customs Services, Korea Intellectual Properties Office; Korea Employment Information Service; The Constitutional Court of Korea
• Superintendencia del Sistema Valores
• Superintendencia del Sistema Pensiones
• Inversiones Centroamericanas

“HHS evaluated a number of both homegrown systems and Commercial Off-the-Shelf (COTS) options and ultimately decided to utilize the HandySoft BizFlow®-based platform that was serving NIH well in their WiTS application. Applying BPM was estimated to be 47% less costly than modifying the legacy HR management systems and could be implemented a year sooner…We believe that having the capability to track and report upon HR actions through their entire lifecycle, within the framework of a single Department-wide system is unprecedented.”

Director of the Personnel Accountability and Systems Division, Office of Human Resources (OHR), Department of Health and Human Services

By using BizFlow, the Ministry of Labor created the Process-based Knowledge Management System (PKMS) to automate 34 different processes in the fields of industrial safety and health as well as labor supervision standards. With PKMS, the Ministry:

• Cut personnel costs annually $6.75 million in safety, health and labor supervision.
• Reduced annual operational costs of $3.7 million.
• Reduced management oversight of safety, health, and labor cases by 30% from 30 days to 21 days.
• Decreased the time required for educating new/transferred employees from one year to six months.

Government Official, Ministry of Labor, Republic of South Korea

“SG/TASK was created so that personnel across the Air Force Surgeon General’s staff could quickly coordinate policies while never losing visibility into the task at hand.”

Chief Knowledge Officer Air Force Medical Service

Financial Services

• Bank of China
• Cambrian Credit Union
• Conseco
• First American Property and Casualty
• Halifax Bank of Scotland (HBOS)
• ING Life Insurance
• Jardine Lloyd Thompson
• Korea First Bank
• Landesbank Berlin
• Lord, Abbett & Co.
• Nomura
• Samsung Life
• SSQ Financial
• Insight Investment
• Scotia Bank
• Grupo Financiero Interacciones

“With BizFlow in place, we have automated more than 100 business processes, including loan originations, payments, collections, consolidations, acquisitions, and customer service. We have moved from lots of paper and manual processes to focusing purely on the exceptions. We don’t lose anything and productivity has soared. BizFlow has been a terrific investment for Brazos. It provides the tools to create value-based applications. BizFlow has saved us literally millions of dollars.”

SVP IT BHESC

“BizFlow has been cost effective and very easy to understand and implement. And HandySoft has been a good company to work with – fair and customer oriented. Ultimately, our objective was to start simple then scale out process complexity to end users. With HandySoft as our partner we could do just that.”

Vice President & CIO First American Property & Casualty Insurance Company

“We chose BizFlow because it was the best product at the right price. We really liked the process designer. It was simple to learn and straight forward to use. BizFlow also was a proven product. It’s used by hundreds of customers in English and French in both JAVA and .Net environments.”

Business Analyst SSQ Financial

Manufacturing/Consumer Packaging

• Alcan
• BMW
• Continental Automotive Systems
• Crown Europe
• Fuji
• Glaxo Smith Kline
• Hitachi
• HP Korea
• Hyundai
• LG
• Medtronic
• Nike
• Nong Shim
• PANTECH
• Pentax
• Sama Aluminium
• Samsung
• SanDisk
• Smith & Nephew
• United Technologies
• Wabash Technologies

"Using BizFlow BPM, Samsung Heavy Industries saved $845,000 in management oversight, increased outsourcing production volume by $2,520,000, and reduced material selection time by $338,000”

Sr. Manager of Information Sharing Group Samsung Heavy Industries

“We chose BizFlow because it presented us with the out-of-the-box functionality we needed to automate workflows while holding people accountable to those workflows and deadlines... With BizFlow we can put the train on the workflow track to move the process of gathering data and signatures to drop off into other systems that do the work."

Manager of Engineering Process and Records Continental Automotive Systems

Energy

• AES
• BP
• Nuplex
• Progress Energy
• PT Medco
• Singapore Refinery Corporation
• TOTAL

"BizFlow is great for streamlining not only Management of Change, but additional processes such as Incident Investigation, PHA Action Tracking, Engineering Requests and Expenditure Authorizations. The ability to automate any number of processes with BizFlow allows companies to leverage the training and application costs of a single application across multiple processes. And with BizFlow everyone gains visibility into the process.”

IT Director M&H Energy Services

Miscellaneous

• CJ Home Shopping
• GE Real Estate
• HYNIX Semiconductor
• KT FREETEL
• Mack-Cali Reality
• POSCO
• SITA
• SRA International
• Verizon
• Vornado Realty
• Adventis Pharmaceutical
• Westfarmers Curragh Mine

“At KT Freetel, we used BizFlow® to cut labor costs by $10,000/month by slashing idle work hours by 20 hours/month and reducing customer claims on quality from 100 cases/month to 65 cases/month.”

Manager of IT Development Team KT Freetel