HandySoft Announces BizFlow® 11, BPM Industry’s First Solution To Embed the Value of Process into the Core Fabric of Daily Work

HandySoft Global Corp., a leading global provider of Dynamic Process Management solutions, today announced BizFlow® 11, the first process management solution to seamlessly integrate ad-hoc work and structured processes to drive visibility, control and productivity across all work that happens within an organization, not simply structured processes.

According to BPM industry experts, only 20% of the work performed by employees each day conforms to a structured process. HandySoft is the first Business Process Management (BPM) solutions provider to dynamically model ad-hoc work and seamlessly integrate it with structured processes. The result is a more real-world solution that embeds process into the core fabric of daily work and delivers the value of traditional BPM—control, visibility and productivity—to the other 80% of work.

In the August 2007 report, “The New IT Imperative: Design For People, Build For Change,” Connie Moore, vice president and research director, Forrester Research writes that “from a design for people perspective, organizations have only focused on the highly predictable, structured parts of business processes…It’s as if there are two parallel universes. Structured business processes are one world and all the other work that people do outside the structured process is another.”

HandySoft’s BizFlow® 11 is the first solution to merge these two universes within a single platform, a platform that seamlessly executes and tracks both structured processes and ad-hoc work. It enables employees to more efficiently execute day-to-day work, provides organizations with full visibility of who is doing what and when, brings structure to work processes to ensure consistency and alignment with corporate objectives, alerts users and management of potential issues and powers quick remediation.

Unlike other BPM products which require extensive analysis of existing business processes followed by time consuming modeling, BizFlow® dynamically maps business processes as employees do their jobs. This innovative capability accelerates time-to-value and results in more realistic business models based on actual work rather than interviews by business analysts. It also provides organizations visibility and control of work and processes that were formerly locked away in the black box of e-mail.

HandySoft’s integrated offering is a vital component of the Nuclear Regulatory Commission’s (NRC) new Electronic Document and Action Tracking System (EDATS). “We incorporated HandySoft’s dynamic process management solution into EDATS to enable dynamic process discovery, execution and tracking,” said Georgette M. Price, chief, Corporate Management and Infrastructure Section (CMIS), NRC. “Since NRC is a large organization with many operating units, creating structured process models across all units would have been prohibitively time consuming and expensive. BizFlow® gives us visibility into ad-hoc work that we never had before. Staff members now have immediate access to the current status of work items and documents, rather than having to e-mail, call, or visit the various parties involved. It’s a very powerful capability.” BizFlow® 11 is a fully integrated Business Process Management solution that includes the following modules:

BizFlow® OfficeEngine™ - Dynamic Process Discovery and Execution
BizFlow® OfficeEngineTM combines the power of traditional BPM with the flexibility of e-mail, bringing the benefits of traditional BPM to the world of unstructured work. Key functionality includes:

• Create, Monitor and Execute Mission Critical Work: Users can dynamically create or delegate mission-critical work items and view them in an intuitive, actionable format. What was once a series of disjointed peer-to-peer e-mails is now a single, centralized, pictorial view, clearly illustrating the journey of a work item from creation to assignment to sub-delegation and completion, including all individuals involved, all comments and collaboration, all attachments and all status information.
• Discover, Store and Analyze Existing Business Processes: Organizations can begin using BizFlow® OfficeEngine™ immediately, without the time-consuming and costly process discovery and modeling phases associated with traditional BPM applications. BizFlow® OfficeEngine™ dynamically discovers processes as employees do their jobs. It can also be used from directly within Microsoft Outlook, enabling organizations to embed process into the core fabric of daily work and speed user adoption.

BizFlow® BPM – Structured Process Execution and Monitoring
BizFlow® BPM allows organizations to design, automate and monitor business processes and workflow, integrate existing IT systems and effectively access and present work. Key functionality includes:

• Process Modeling: Users can quickly define and model existing and future business processes using an intuitive, graphical user interface. It supports the Business Process Modeling Notation (BPMN) standard to integrate easily with other process definition tools (e.g., Visio).
• Process Execution: Automatically routes work to responsible parties based upon defined workflow coupled with extensive business rules and presents work items in a common work list.
• Forms Design & Management: Using intuitive drag and drop operations, users can create forms, or they can create them using Microsoft, Adobe, ASP or JSP.

BizFlow® BAM – Business Activity Monitoring
BizFlow® BAM is an enterprise-class business activity monitoring (BAM) solution for tracking real-time events. Organizations can identify the key metrics used to track the health of their business and monitor them via dashboards and alerts. Users can establish automatic responses which are triggered when key performance metrics fall outside of acceptable ranges. Key functionality includes:

• Delivery and Display of Dashboards: Provides a real-time console to track Key Performance Indicators (KPIs) using lists, dials and various graphs. Events can trigger e-mail and dashboard alerts, including Web links which take users directly to detailed statistical data for further analysis.
• Event Collection, Filtering and Transformation: Draws events and data from numerous data sources. Data may come from BizFlow® BPM or other database sources to derive, abstract and aggregate events. When data falls outside of KPI tolerance levels, BAM sends notifications or invokes other business processes for automatic issue resolution. Furthermore, organizations can store data to maintain historical context, ensuring long-term analytical accuracy.

“Due to its dynamic nature and straightforward design, BizFlow® 11 delivers the value of process management to organizations in a fraction of the time required by traditional BPM solutions,” said Bill Maguire, chief operating officer, HandySoft Global Corp. “More importantly; it embeds process into the core fabric of daily work, not just the 20% that’s structured. Dynamic Process Management is the future of BPM, and HandySoft is proud to be leading the charge.”

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About HandySoft Global Corp.
HandySoft Global Corporation is the leading global provider of Dynamic Process Management solutions known as BizFlow®. We are the first in the industry to seamlessly integrate and automate both ad-hoc tasks and structured processes to drive visibility, control and productivity across all work that happens within an organization. For more information call +1-703-442-5600, email info@handysoft.com or visit http://www.handysoft.com.

HandySoft, the HandySoft logo, OfficeEngine, BizFlow and BizFlow Accelerator Suites are trademarks of HandySoft Global Corp. All other trademarks are the property of their respective owners.