HandySoft and Plexus Scientific Awarded Tasking System by Department of Homeland Security (DHS)

The U.S. Department of Homeland Security (DHS), Office of Infrastructure Protection (OIP) awarded HandySoft, the leading global provider of dynamic Business Process Management (BPM) and Tasking software and solutions, and Plexus Scientific, an employee-owned consulting and solutions firm, a contract to deploy a Tasking, Correspondence and Administrative Requirements Management.

Says Rich LePage, Chief of Resource Management and Planning at OIP, “we face the daily challenge of managing a large volume of correspondence that includes critical requests for information from Congress, state and local governments, and vital international partners. Often interconnected with associated projects, this correspondence currently requires a disproportional share of valuable manpower, time, and resources. The current system, based on paper files and emails, is wholly dependent on the availability of the Action Officers. That challenge becomes exponentially more difficult in the absence of a single key person, creating delays or resource expenditures to locate, recreate, or replicate essential documents. These requests, taskers, and memos are the tip of an administrative iceberg that requires a single, effective automated system to receive, evaluate, delegate, track, consolidate, forward and archive while maintaining the ability to perform in-progress review and modifications to both the requirement and the process.”

Says Mike McCrory, CTO of Plexus Scientific, “Taskers require department heads to find, filter, and approve information through their chain of command. As taskers are inherently dynamic, DHS OPI required a correspondence and tracking system that could provide complete visibility into and control over tasks, yet remain flexible and adaptable to disparate user roles and responsibilities within planning, programming and budgeting programs. In addition, it had to be easy to learn and take full advantage of the existing communications infrastructure, including Microsoft Outlook. We knew that HandySoft’s BizFlow® was a perfect fit. Together with our Visual Performance Suite for strategic planning and performance management, we will deliver a ready-to-use tasking solution for OIP.”

Plexus Scientific Corporation and HandySoft Global Corporation have partnered to provide a single, comprehensive software and training solution to empower OIP to address its correspondence and tasking management challenges. BizFlow® is designed to capture correspondence-related requirements, evaluate and assign tasks in part or in whole to appropriate responsible officers, determine status during completion, review draft and final products, and provide an accurate and accessible archive of past and ongoing actions. Plexus is already vested in DHS, with more than four years of support to the agency. This Plexus/HandySoft solution offers the OIP a low-risk, low-footprint, proven solution that can be linked to work in concert with the functionality of Microsoft Outlook email protocols and VPS, which is already deployed in support of OIP.

Says Mike Carucci, Vice President of Business Development at HandySoft Global Corp., “We’re excited to be working with Plexus to provide DHS process-driven solutions. Our focus has been to work with partners to design and develop solutions that are flexible, scalable, and easy-to-use. This work with DHS reaffirms that BizFlow® is a great platform for streamlining business processes in the Federal Government.”

About DHS:
The Department of Homeland Security (DHS) is the newest Cabinet-level organization of the U.S.government and is charged by the President to “lead the unified national effort to secure America” and “prevent and deter terrorist attacks and protect against and respond to threats and hazards to the nation.” As part of that structure, the Office of Infrastructure Protection (OIP) is charged with “promoting an integrated national approach to homeland security by ensuring, coordinating, and advancing Federal interaction with state, local, tribal, and territorial governments.” This critical function encompasses an enormous breadth and depth of national and international mission authorities and responsibilities.

About Plexus Scientific:
Plexus Scientific offers an array of products and services to help Federal organizations extract strategic value from their data. Our services span the entire information management spectrum including identifying, capturing, transforming and delivering mission-critical information. We work with each client to assess its program goals and then deliver the right mix of people and technology to achieve those goals while adhering to rigorous CMMI Level 3 and ISO 9001:2000 quality guidelines.

About HandySoft Global Corp.
HandySoft Global Corporation is the leading global provider of Business Process Management software known as BizFlow^®. We are the first in the industry to seamlessly integrate and automate both ad-hoc tasks and structured processes to drive visibility, control and productivity across all work that happens within an organization. For more information call +1-703-645-4500, email info@handysoft.com or visit http://www.handysoft.com.

HandySoft, the HandySoft logo, OfficeEngine, BizFlow and BizFlow Accelerator Suites are trademarks of HandySoft Global Corp. All other trademarks are the property of their respective owners.