HandySoft's BizFlow 9 Offers the Most Comprehensive Solution for Conducting Process Analysis and Performance Improvement

Vienna, VA - July 09, 2004 - HandySoft Global Corporation, the leader in business process management (BPM) solutions, today announced the release of BizFlow 9, the latest version of HandySoft's award-winning BPM platform. HandySoft serves more than 40 federal government and DOD agencies, and BizFlow 9 boosts HandySoft's position as a leader in providing them with technology that empowers users to make better decisions through complete visibility into their processes.

With BizFlow 9, government executives can monitor events, identify and prioritize activities that need improvement, and quickly alter processes in response to real-time changes. BizFlow 9 analysis capabilities reduce the risks associated with process improvement by providing a highly advanced approach to defining optimal performance management scenarios and improvement steps that meet agency and regulatory requirements.

BizFlow 9 enables government agencies to transition from a static world where change occurs "after the fact" to a dynamic, proactive world driven by real-time operational metrics through the following new enhancements:

• Process Simulator - A highly integrated simulation and analysis environment enables the fast definition of different conditions affecting process and participant performance, with a high-performance engine delivering results in seconds. BizFlow's Process Simulator enables government executives to create "what-if" scenarios by adjusting parameters, such as inputs, deadlines, constraints and resources. The Process Simulator also lets users set desired performance targets, and the simulator will suggest ideal parameters to achieve them.
• Unique custom report generation and optimization features let users create and share key findings to help justify process improvement initiatives by highlighting inefficiencies and the impact of potential improvements before implementation.
• Support for Business Activity Monitoring (BAM) and "reaction in real-time" - Government agencies can mitigate operational risks by implementing processes that react immediately to changes in the operating environment. BizFlow 9's extensive event detection and response system empowers executives to react swiftly, effectively, and in accordance with best practice procedures to changing conditions. Wizard-based event detection and response features make set-up fast and easy to deploy and maintain.
• Wizard-based Web and J2EE service features for reusable, standards-based interoperability with IT resources, such as rule engines, enterprise applications and external partner systems. Additionally, this enhanced Web services capability enables government executives to extend the power of real-time data monitoring, control, reporting, and analysis beyond the agency, so that critical information can be supplied in real-time by the entire value chain.

"Up until now, government executives have been forced to look in the rear-view mirror and apply static, reactive technologies to address problems as they arise," said Daryn Walters, vice president of worldwide marketing and strategy for HandySoft Global. "Government executives are now demanding technologies that enable them to make decisions based on facts and real-time information instead of guesswork. With BizFlow 9, we offer a convergence of technological capabilities to enhance government decision-making, rendering it more dynamic, responsive and predictable, thereby reducing risk and costly exceptions so decision makers can more completely serve their constituencies."

About HandySoft Global Corporation
HandySoft Global Corporation is the premier provider of configurable software solutions that simplify and automate business processes; capture and enforce best practices; improve productivity and quality while reducing costs; increase service levels; decrease delays; integrate information technology; and foster collaboration among agencies, vendors and constituencies.

The foundation for HandySoft's solutions is BizFlow, the award-winning platform for business process management, automated workflow, and collaboration. BizFlow offers complete capabilities for building and managing automated business processes, including tools for designing and monitoring the processes, presenting and accessing work, integrating existing IT systems, and administering the platform itself. As a global solutions provider, HandySoft Global is headquartered in Vienna, VA, with offices in Seoul, Korea, Sydney, Australia, Tokyo, Japan, and London, England, and with strategic partner representation throughout the world. HandySoft has implemented process management solutions at hundreds of sites worldwide. For more information call +1-703-442-5600, email info@handysoft.com or visit www.handysoft.com.

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