BizFlow Improves Patent Processing at Nation's Largest Intellectual Property Law Firm

Vienna, VA - January 17, 2006 - HandySoft Global Corporation, a leading provider of business process management (BPM) solutions, today announced that Fish & Richardson, a national law firm based in Washington, DC, with over 320 lawyers in ten offices across the USA, is using HandySoft's award-winning BizFlow® BPM platform to help manage its patent prosecution processing.

» Click here to download the Fish & Richardson case study

Fish & Richardson, one of the nation's largest firms practicing intellectual property litigation and corporate law, has experienced a variety of benefits stemming from the conversion of its manual patent prosecution processes to an automated workflow system built on BizFlow. By reducing the processing time and error rate associated with traditional serial paper handling processes, Fish & Richardson is not only protecting their clients from delays in obtaining patent rights, but is also passing the cost savings on to their clients.

"BizFlow has been robust enough to manage our business processes, yet easy enough for all staff members to use it," said Christopher Kave, Automated Practice System Manager at Fish & Richardson. "By choosing BizFlow, we enabled our legal team members to eliminate much of the overhead in dealing with the incoming paperwork on up to 4,200 patent applications each year, and freed them up to do what they do best – protecting the intellectual property rights of our clients."

Since 1878, Fish & Richardson has represented the world's great innovators – including such notables as Thomas Edison, Alexander Graham Bell, and the Wright Brothers – helping to protect countless ideas, nurture discoveries, and bring new concepts to market. The firm's clients expect a high level of reliability and process uptime; errors and delays in patent processing can have a significant negative impact on ability of clients to protect their intellectual property. Until BizFlow was implemented, Fish & Richardson's manual processes associated with patent processing were often time-consuming, and did not permit visibility into the processes involved. Prior to BizFlow, the firm's manual serial document routing process could cause crucial documentation to be tied up for days.

After carefully considering several other workflow solutions, Fish & Richardson chose to integrate BizFlow with their iManage and Kofax Ascent systems to create a fully integrated document intake, scanning, and routing workflow solution. This integrated solution enables them to electronically scan, distribute and forward documentation, and has made rerouting and taking corrective action easier and much less time consuming. With a single mouse-click, users now have the ability to forward information or an action item or request a correction. Moreover, Fish & Richardson's attorneys, paralegals, secretaries, docket managers, and other management staff now have access to high-level information that tells them where the work is, if there are any overloads, and where and when bottlenecks occur.

"BizFlow solutions automate and simplify processes, enforce best practices, improve quality and productivity, and foster collaboration internally as well as with customers and partners," said Brian Boxman, Chief Operating Officer of HandySoft Global. "BizFlow easily integrates with legacy databases, enterprise applications, and document management systems so that businesses like Fish & Richardson can maximize their investments in current and future IT infrastructure."

Other benefits stemming from Fish & Richardson's usage of BizFlow include:

• Improved efficiency enables them to turn cost savings over to clients
• Reduced document processing time, error rates and lost/misdirected documentation
• Automated document sharing and version control
• Automated notifications and event triggers
• Increased customer satisfaction and retention

For more information about BizFlow Enterprise Workflow Solutions, please visit: http://www.handysoft.com/solutions/enterprise/

About HandySoft Global Corporation
HandySoft Global Corporation is the premier provider of configurable software solutions that simplify and automate business processes; capture and enforce best practices; improve productivity and quality while reducing costs; integrate information technology; and foster collaboration among employees, customers, and partners.

The foundation for HandySoft's industry and departmental solutions is BizFlow®, the award-winning platform for business process management, automated workflow, and collaboration. BizFlow offers complete capabilities for building and managing automated business processes, including tools for designing and monitoring the processes, presenting and accessing work, integrating existing IT systems, and administering the platform itself.

As a global solutions provider, HandySoft Global is headquartered in Vienna, VA, USA, with offices in Sydney, Australia; London, UK, and with strategic partner representation throughout the world. HandySoft has implemented process management solutions at hundreds of sites worldwide. For more information call +1-703-442-5600, email info@handysoft.com or visit www.handysoft.com

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