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Insight Investment Manages Risk With BizFlow
One of the UK's Largest Investment Management Firms Increases Accuracy, Efficiency and Effectiveness of Incident Management with HandySoft's Enterprise BPM Solution
"Traditionally, we have developed 'best-of-breed' application architectures which are primarily based on integrated package applications purchased from market-leading vendors. These applications provided most of the core functionality needed for our Incident Reporting System, but there were a number of manual processes which required better controls than the current platform allowed," said Peter Lethbridge, head of Information Technology at Insight Investment. "Following a thorough evaluation of solutions provided by a number of BPM vendors, Insight decided to purchase and implement BizFlow. We expect to leverage this investment to deliver real benefits to other areas and applications of the business."
Financial services providers have no choice but to automate their complex business processes in order to remain competitive. They have to create a seamless front for the customer and the front-line customer support that ties together a myriad of business units, back-end systems, and a wide range of applications. Moreover, they have to do all this in a way that gives decision-makers throughout the enterprise - from the customer accessing information and services on the Web to executives - the visibility and insight they need to make sound and timely decisions.
"Consolidation and globalization of the financial services market has put pressure on the services providers to improve operational efficiency, drive customer loyalty, and bring an ever-increasing range of financial services products to the marketplace. Add to this challenge the pressures of regulatory compliance and the task becomes even more complicated," said Brian Boxman, Chief Operating Officer, HandySoft Global. "We have helped numerous banking institutions, credit unions, insurance companies and investment management firms around the world address a broad range of process challenges. Based on these experiences, we have optimized features of BizFlow to specifically reduce the risks and meet a myriad of other needs associated with process automation for financial services companies."
For more information about BizFlow solutions for financial services, please visit: http://www.handysoft.com/solutions/financial-services/.
About Insight Investment
Insight Investment Management (Global) Limited is the asset manager of HBOS plc. Registered in England and Wales. Registered office 33 Old Broad Street, London EC2N 1HZ. Registered no. 827982. Authorized and regulated by the Financial Services Authority.
Insight Investment manages funds for institutional and retail clients across the full range of asset types - equities, bonds, property, derivatives and private equity. Insight's assets under management as at 30 September 2005 totaled £84bn. Insight Investment's web address is www.insightinvestment.com.
About HandySoft Global Corporation
HandySoft Global Corporation is the premier provider of configurable software solutions that simplify and automate business processes; capture and enforce best practices; improve productivity and quality while reducing costs; integrate information technology; and foster collaboration among employees, customers, and partners.
The foundation for HandySoft's industry and departmental solutions is BizFlow ®, the award-winning platform for business process management, automated workflow, and collaboration. BizFlow offers complete capabilities for building and managing automated business processes, including tools for designing and monitoring the processes, presenting and accessing work, integrating existing IT systems, and administering the platform itself. As a global solutions provider, HandySoft Global is headquartered in Vienna, VA, USA, with offices in Sydney, Australia, and London, UK, and with strategic partner representation throughout the world. HandySoft has implemented process management solutions at hundreds of sites worldwide. For more information call +1-703-442-5600, email info@handysoft.com or visit http://www.handysoft.com/.
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HandySoft, the HandySoft logo, BizFlow, and BizFlow Accelerator Suites are trademarks of HandySoft Global Corporation. All other trademarks are the property of their respective owners.
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