BizFlow® BAM – Business Activity Monitoring

BizFlow® BAM is an enterprise-class business activity monitoring (BAM) solution for tracking real-time events. With BizFlow® BAM, organizations can identify the key performance metrics (KPIs) used to track the health of their business and monitor them via dashboards and alerts. BizFlow® BAM also enables users to establish automatic responses which are triggered when KPIs fall outside of acceptable ranges. Rapid, proactive issue diagnosis, tracking and resolution; that’s what BizFlow® BAM is all about.

Business Performance Dashboards

BizFlow® BAM provides a real-time console to track key performance indicators using lists, dials and various graphs. Through a wizard-driven editor, users select and configure KPIs while also establishing notification timing and scope. Events trigger e-mails and dashboard alerts, including Web links which take users directly to detailed statistical data for further analysis.

Event Collection, Filtering and Transformation

BizFlow® BAM draws events and data from numerous data sources. Data may come from BizFlow® BPM or other database sources to derive, abstract and aggregate events. When data falls outside of KPI tolerance levels, BizFlow® BAM sends notifications or invokes other business processes for automatic issue resolution. Furthermore, organizations can store data to maintain historical context, ensuring long-term analytical accuracy.

Align Strategy with Operational Performance

Establish key performance indicators that are directly in line with corporate goals and objectives, and track the performance of daily operations against these strategic goals.

Improve Control and Visibility of Operations

Receive alerts as soon as key performance indicators exceed thresholds. Quickly drill into causal data and remediate before issue becomes more serious.

Shorten Response Times through Automatic Remediation

Establish automated responses to certain issues in advance, so remediation can take place without user intervention. For example, automatically initiate a purchase order for critical materials as soon as inventory levels drop below a certain level.