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Services

HandySoft’s Professional Services Team is a seasoned group of Business Process Management (BPM) professionals providing analysis, experience, and know-how to ensure your initial and ongoing BPM and workflow success. We have created service offerings tailored to help you initiate, develop, roll-out and grow your BizFlow®-based applications. Our approach is highly collaborative. It’s proven across industry, academia, and government organizations. The objective is simple: get everyone to agree on scope, move forward with project requirements, manage new findings and feedback, and ultimately meet both business and IT’s expectations.

Professional Services

  • Customer Support
  • Training
  • Expert Review Services
  • Implementation Services
  • Best Practices

HandySoft’s Professional Services Team includes:

  • Business Analysts Conduct interviews and analysis to create a Business Requirements Document that illustrates:
    • Purpose
    • Scope
    • Definitions
    • References
    • Assumptions and Dependencies
    • Key Performance Indicators (KPIs)
    • Process Specifications (Objectives, Goals, Matrices)
    • Forms
    • Rules
    • Configuration
    • System Architecture
  • Developers Work with project team to install and configure BizFlow®, while implementing collected requirements (rules, policies, procedures, workflows, deadlines, etc) to create automated applications.
  • Project Managers Ensure project success through ProjectFlow, a structured methodology that helps customers analyze, document, and implement processes encompassing process modeling, logic, integration, metrics and optimization. ProjectFlow follows a comprehensive 6-step methodology:
    • Project Initiation
    • Project Planning
    • Solution Development
    • Solution Installation
    • Solution Rollout
    • Project Close-Out
  • Technical Architects Work with project team to create and ensure BizFlow® architecture aligns with enterprise architecture.

Our Professional Services team has an average of seven years experience creating and supporting BizFlow® applications. They have been involved in hundreds of engagements spanning multiple industries and applications. Whether customer or partner, you may leverage our BPM experiences and know-how to achieve your project goals and objectives.

Contact Professional Services