Customer Support

Customers come first. HandySoft provides first, second, and third-level support.

As a first level of support, HandySoft's Web-based ticketing system offers the convenience of logging and tracking your tickets through to resolution, while including automated escalation and alerts. The Customer Portal provide you with a variety of on-demand technical resources including white papers, solution blueprints, configuration guides, best practices and "how to" supplemental guides.

For those clients wishing to augment their staff, HandySoft provides comprehensive training, as well as train-the-trainer programs and online inquiry services.

Global Technical Support

Customer and partner Authorized Technical Contacts (ATCs) use this support site and ticketing system to log technical support requests, feature requests, and bug reports. Log in »

Notice: The support site is intended for access for any use only by current authorized HandySoft licensees, and each authorized user is responsible for not providing their access information to unauthorized users. HandySoft is not, by making this website available, modifying or amending the terms of any HandySoft software license or other agreement.