BizFlow For Health Services
Handysoft’s award-winning business process management software, BizFlow®, is used by Health Services Providers to improve business processes. By moving from costly, error-prone manual processes to automated workflow solutions, our customers gain control and visibility over documents and information. This leads to improved services, improved productivity, reduced costs and better overall business performance. Deployed in both Commercial and Government organizations, BizFlow has been proven by more than 600,000 users. In Health Services those organizations include:
- Health Plan Providers
- Service Providers
- Hospitals
- Laboratories
- Government
Ways We Help Our Customers
HandySoft helps Health Service provides automate a broad range of processes delivering a myriad of business solutions. These processes include provider specific processes such as:
- Outpatient order referral management for Hospitals
- Appeals and grievances for Health Plan Providers
- Clinical trial data management for device manufacturers and laboratories
- Other common place processes found in HR, finance and IT.
We do this by helping them improve key information management challenges
Automate manual, paper based processes
With BizFlow’s electronic forms capabilities customers can easily collect data (order referrals from physicians, grievance forms from a plan member or data from a clinical trial subjects). Once captured, BizFlow’s® process engine dynamically routes that information to the next appropriate step in the process, which is defined using BizFlow’s® visual workflow modeling tool.
Process faxes or other electronic documents
Upon receipt of a fax or scanned document, a workflow process can be triggered, moving these electronic documents to web-based work queues where team members can easily access them.
Integrate with existing business systems
Seamlessly update information in one or more existing systems (scheduling systems, claims systems, patient management systems, CRM and others), eliminating the need to manually rekey data. BizFlow® Adaptors enable integration with a broad range of databases and systems.
Define deadlines and corresponding actions and alerts
When defining workflows, easily specify deadlines and corresponding alerts. Automatically send email notification to supervisors of uncompleted work past deadline or enable reprioritization of work in the work queue.
Monitor and Report on all work in-progress
Gain real-time visibility into the status of any work item (order, study data, claim), create ad-hoc reports and dashboards to track key performance indicators, service level agreements, workload and more.
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