Human Resources

Human Resources Management is a core part of every organization. Organizations must hire to grow, and with growth comes a constantly changing workforce, additional health care needs and financial pay-out expectations. Many organizations still follow paper-based, error-prone HR processes despite their inefficiencies. Information is often incorrect and misrouted, leading to significant delays and poorly served staff. For large organizations, customizing legacy HR systems can be difficult and costly. Building a solution from scratch simply isn't possible.

Organizations turn to BizFlow® to streamline HR workflows through automated business processes and workflows. For large organizations, these human-to-human workflows primarily live outside of legacy systems. BizFlow® integrates with legacy systems in order to streamline the entire process from recruiting to hiring to succession planning and off-boarding.

HR-related scenarios include:

• Benefit Forms Processing
• Career Changes – Change to Lower Grade, Conversion (Title 5 only), Conversion NTE (Title 5 only), Job Code / Position Number Request, Pay (ATM, HPR, 3Rs, PSP, PCA), Promotions, Promotions NTE, Reassignments, Transfers (In)
• Change in Work Schedule / Hours
• Job Code / Position Number Requests
• Classification – Job Code / Position Number Requests
• HR Systems Support – CareerHere / USAJobs, EHRP, eOPF, MyPay, QuickHire, QuickClassification, Web / Portal, WiTS
• Job Code / Position Number Requests (for non-WiTS HR actions only)
• Leave Without Pay
• Recruitment & Selection / Classification with Recruit & Selection – Job Code / Position Number Requests, Pay (ATM, HPR, 3Rs, PSP, PCA)
• Return to Duty
• Separations – Resignation
• Title 42 (CRS – Clinical Center only) – Conversions & Supplemental Pay, Job Code / Position Number Requests
• Retirement Estimates

• 
• Business Value
• Quotes

• Improves efficiency by eliminating unnecessary steps in the process - work does not get misplaced or stalled, thereby reducing the need to recover from mismanagement or errors
• Enhances customer service by allowing consistency in the process which leads to an increase in predictability in levels of response to customers
• Reduces costs by eliminating the need to customize legacy systems
• Increases flexibility in allowing software control over processes which enables re-design in line with changing business needs

"The Department of Health and Human Services soon determined that the best course of action was to standardize and consolidate HR operations by establishing a single, department-wide system to monitor and track HR-based performance metrics. They acknowledged that development of a large-scale database alone was not sufficient - HHS needed to integrate its core business processes and systems within the context of workflow by applying a business process management (BPM) approach. HHS evaluated a number of both homegrown systems and Commercial Off-the-Shelf (COTS) options and ultimately decided to utilize the HandySoft BizFlow®-based platform that was serving NIH well in their WiTS application. Applying BPM was estimated to be 47% less costly than modifying the legacy HR management systems and could be implemented a year sooner. Additional reasons to go with WiTS included easier customization and transportability to other HR management systems."

Director of the Personnel Accountability and Systems Division Office of Human Resources, HHS

How do you want to automate your business processes? Contact us today.