Six Sigma Process Management

The BizFlow® BPM Suite (BPMS) can be the center of your quality management organization, enabling you to quickly manage the people, tasks, and technology that are part of every Six Sigma or Lean Six Sigma initiative. Quickly and easily design Six Sigma processes and automate those business processes to ensure procedure adherence. Gather, analyze, and report on Six Sigma data in real-time to manage your quality management initiatives. And extend control across departments and functional areas to ensure acceptance and trouble-free deployment of your Six Sigma.

Six Sigma Scenarios Include:

• Track key metrics through automated data collections in easy-to-generate reports
• Make flexible process changes
• Map customer data to process data
• Enforce correct steps while providing transparency into bottlenecks using structured processes
• Automate paper processes in easy-to-use interfaces

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• Business Value
• Quotes

• Consistent and cost-effective customer satisfaction analysis
• Higher degree of continuous improvement
• Improved Quality Control saves time and money
• Quickly analyze root causes of problems and improvements
• Expose benefits of Six Sigma programs to management without being experts in Six Sigma

"In 2003 our global telecom customer was doing about 80 network installation jobs a month with two full time engineers processing paperwork. By using our BizFlow®-based solution Gatekeeper, they consistently processed more than 500/month with less than one full time administer managing the process. That’s a savings of roughly $1million/year just in direct labor. The project is a poster child for how Lean Six Sigma can be made ‘systemic’ in a service environment."

President 6 Sigma Technology Group

How do you want to automate your business processes? Contact us today.